Wheh, wheh, wheh...

Holy fuck people are complainers. People complain about bloody everything... government, taxes, traffic, air quality, hold times, etc etc etc... every so often I complain about something, everyone does... but some people make it their lot in life to be constant complainers. In elementary school I knew a guy who was the biggest whiner I've ever known. We ended up as friends, but man.. whine whine whine... my friends and I called him 'wheh' which is short for whine, or a combination of whine and 'wah!'. I have a few customers that whine and complain every single time they come in to see me... and because I have a cold I've decided those fuckers can whine until hell freezes over before they'll get shit from me. I have no more patience for whiners, they'd best hope they don't piss me off because they'll get a smile, a nod and shit all else. Customer service be damned, I try to be helpful to everyone that walks through the door, but if people are gonna get on my bad side, they'll get a receipt, a smile and a polite dismissal. I've used it a few times in the past few days to one or two of my complain-a-lots and lo and behold, it works. We have a few customers who like to call and complain, talking our ears off. I told the guys that the best way to deal with this is not to acknowledge the ongoing tirade of verbal diarrhea... if they have a point and you agree, say "yes, I know what you mean" and no matter what else they say, don't respond until they get to the part where they say goodbye, and you wish them a good day, evening, weekend.. etc etc... The guys love that method, it really works and maintains politeness and the act that we actually care. To an extent, I do actually care. I want people's gear to work for them and I want to help resolve their problems, but hearing a 30 minute speech on nothing at all makes me want to do nothing more than say "Shut the fuck up, dillhole." The irony of this entire fucking rant is that it's a complaint about complainers. At least I made myself laugh. Heehee!